1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google, we receive your name, email, and profile picture from Google.

Uploaded Files: We temporarily process audio and video files you upload for transcription. Original files are deleted after processing is complete.

Usage Data: We collect anonymous usage analytics including pages visited, features used, and general interaction patterns to improve our service.

Cookies: We use essential cookies for authentication and session management, and analytics cookies to understand how our service is used.

2. How We Use Your Data

Processing your audio and video files for transcription
Providing and maintaining your account and transcription history
Improving our AI transcription accuracy and service quality
Sending important service updates and notifications
Preventing abuse and ensuring platform security

3. Data Retention

Uploaded audio and video files are automatically deleted after transcription processing is complete. Your transcription results are stored in your account until you choose to delete them. Account data is retained for as long as your account is active.

4. Third-Party Services

We use the following third-party services:

Google Analytics — for anonymous usage analytics
Payment processors — to securely handle subscription payments (we never store your full payment details)
AI processing services — to perform transcription of your uploaded files

5. Your Rights

You have the right to:

Access your personal data and transcription history
Export your transcriptions in multiple formats (DOCX, PDF, TXT, SRT, VTT, CSV)
Delete your account and all associated data
Correct any inaccurate personal information
Object to processing of your data for certain purposes

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and regular security audits.

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at [email protected].